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IT.
Web.
Digital solutions.

IT support, networks, websites and digital systems – for companies, the self-employed and private clients.

Reply within 24 hours – usually the same day.

  • Personal & directOne point of contact who advises and supports – from start to finish.
  • Fast response timesI’m there when you need me.
  • Reliable & secureEncrypted remote support, only with your approval – whether company, bakery or private.

Services that genuinely help

Four areas, one point of contact: explained clearly, delivered cleanly.

IT Support & Consulting

Quick help, Windows devices, Microsoft 365 and technical advice — personal and fast.

  • Support & remote accesshelp by phone or right on your screen
  • Hardware & PC supportrepairs, upgrades and buying advice
  • Device setupnew devices handed over ready to use
  • Updates & maintenanceyour system stays current and secure
  • Consulting & advicedecisions without the jargon
Learn more

Networks & Wi-Fi

Stable UniFi networks, Wi-Fi, firewalls and secure VPN access — UEWA-certified.

  • UniFi planning (UEWA-certified)professional gear, centrally managed
  • Wi-Fi planningcoverage down to the last room
  • Firewall & routerprotection from uninvited guests
  • VPN & remote workingsecure access from home
  • Separated networksguests never see your data
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Websites

Modern, fast websites — mobile-first, with a clear structure and a focus on enquiries.

  • Web designa presence that fits you
  • Mobile-first & fastas good on the phone as on the desktop
  • Findability (SEO)get found on Google
  • Contact & enquiriesvisitors turn into enquiries
  • Hosting & maintenanceruns without you having to look after it
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Digital systems

Understanding your workflows and improving them with tailor-made tools — instead of off-the-shelf software.

  • Process analysiswhere does your day lose time?
  • Process consultingwhat pays off, what doesn’t?
  • Tailor-made toolsa tool built exactly for your workflow
  • Built to fitno features nobody needs
  • Documented & extensiblegrows with you instead of aging
Learn more
Christian Hählen at his workspace with a laptop and a Fachbyte mug
Christian Hählen Founder & owner of Fachbyte

About

Explained simply. Delivered personally.

I’m Christian Hählen – your point of contact for IT and web. 15+ years of IT projects, systems engineering and support – that experience goes into every Fachbyte project.

15+ years of IT experience 10 years as a Project & System Engineer
Ubiquiti Enterprise Wireless Admin (UEWA) certification badge
UEWA-certified Official Ubiquiti certification for planning and running professional Wi-Fi networks (UEWA).
UniFi specialist Focused on stable, scalable networks — from home to company network.
More about me

How I work with you

A clear process – so you know what to expect.

Getting to know each other

We talk through your needs and goals – free and without obligation.

Planning the solution

I analyse your situation and put together a fitting, easy-to-follow solution.

Implementing

I put your solution in place – on schedule, documented and tested, so it holds up in everyday use.

Ongoing support

I’m still here after the project is done – with support and further development.

For companies, the self-employed and private clients.

From a single workstation to a company team: hospitality, retail, trades, medical practices, office and services.

Companies

IT support, Microsoft 365, networks and workflows – one point of contact for everything.

Self-employed

Website, email and devices: all set up so you can focus on the business.

Private clients

PC problems, a new computer, Wi-Fi at home – explained patiently and solved cleanly.

Powerful technologies
for your project.

Proven tools, not experiments – from support to the finished web project.

All trademarks and logos are the property of their respective owners – named as a reference to the tools used.

For you?

You’re in the right place if …

Sound familiar? That’s exactly what Fachbyte is for.

Book a free initial consultation
  • Your IT sort of works – but nobody really feels responsible.
  • You explain your problem to a different person from scratch every time.
  • You’ve been putting the website topic off for months.
  • Your offering is good – but online it looks complicated or dated.
  • You want to move forward – without ten meetings and without jargon.

Frequently asked questions

The essentials up front about working together.

How does working together go?

Most matters I sort out with you directly on screen — by remote support, video call or phone. For on-site work I have local partners, in Switzerland the firm ctrl-alt.ch. You always have the same point of contact.

Do you also look after private clients and the self-employed – or only companies?

Both. From a single workstation through the self-employed to a company team: you get the same care, no matter how big your request is.

What does it cost?

Transparent and with no hidden costs. Depending on the task I charge by time or offer a fixed price. What makes sense for you we sort out in the free initial consultation – nothing is charged before that.

How quickly do you respond?

You usually get a reply the same day, and within 24 hours at the latest on a working day. For urgent faults I deal with them as fast as possible.

Can you take over my existing IT?

Yes. I first get an overview of your current setup and then either take it over as it is – optimising step by step – or rebuild it cleanly if that’s the better route.

Is my data safe during remote support?

Yes. Access runs over an encrypted connection, happens only with your approval and is time-limited. No permanent back door remains on your system.

Tell me where things get stuck.

You decide how we start.

Prefer to talk

A free initial consultation by phone or video call. No obligation, around 30 minutes.

Book a consultation

Prefer to write

Four short questions, done in 60 seconds. A personal reply, usually the same day.

Start the project questionnaire