IT Support & Consulting
Pragmatic quick help and honest technical advice from one place. Whether it’s an urgent problem, new devices or a digital project: I’m your flexible point of contact.
Challenges
Printer, login, email: the little things add up and cost time and nerves every day.
When something breaks, no one knows who to call, and it’s left undone.
Hotlines with ticket numbers and hold queues, when it really ought to be quick.
My approach
I take over your end-user support completely: workstations, printers, accounts and Microsoft 365. One steady contact who knows your setup, reacts fast and thinks ahead, so glitches never become a standstill.
My priority: minimising your downtime.
When something jams, speed matters
So everyday work runs smoothly
Consulting
Hands-on advice that goes beyond standard IT.
Long-term planning of your IT landscape: how will your network grow? Which hardware investments genuinely pay off? I lay a clean, future-proof foundation, and tell you honestly what you don’t need.
Analysing and improving your workflows and tools. I guide complex migrations, for example from local email systems to Microsoft 365, and raise productivity through targeted technical changes.
Reply within 24 hours, usually the same day.
Yes. I take care of workstations, printers, user accounts and Microsoft 365: one steady point of contact for everything.
Usually the same day. A lot is solved by remote support in minutes.
No. You call me when you need to or arrange ongoing support.
Yes. As a qualified PC support technician I build and upgrade PCs and set up Windows devices ready to go.
Yes. Device setup, Microsoft 365 account, access rights: everything ready on day one.
Yes. I tell you which devices are worth it for your needs, and set them up ready to go.
Usually not. I solve most matters by remote support. Where it does need to be on site, I take care of it; for jobs in Switzerland, my partner firm ctrl-alt.ch handles that.
Yes. From IT architecture and investment planning to guiding complex projects, hands-on and vendor-neutral.
Yes. I move data and systems safely to new platforms, for example from local email systems to Microsoft 365.
Transparent, either by time or as a fixed price. After the free initial consultation you get a clear quote.
Stable UniFi networks, Wi-Fi, firewalls and secure VPN access. UEWA-certified.
Modern, fast websites: mobile-first, with a clear structure and a focus on enquiries.
