IT Support & Consulting
Pragmatic quick help and honest technical advice from one place. Whether it’s an urgent problem, new devices or a digital project — I’m your flexible point of contact.
Challenges
Printer, login, email – the little things add up and cost time and nerves every day.
When something breaks, no one knows who to call – and it’s left undone.
Hotlines with ticket numbers and hold queues, when it really ought to be quick.
My approach
I take over your end-user support completely: workstations, printers, accounts and Microsoft 365. One steady contact who knows your setup, reacts fast and thinks ahead — so glitches never become a standstill.
My priority: minimising your downtime.
When something jams, speed matters
So everyday work runs smoothly
Consulting
Hands-on advice that goes beyond standard IT.
Long-term planning of your IT landscape: how will your network grow? Which hardware investments genuinely pay off? I lay a clean, future-proof foundation — and tell you honestly what you don’t need.
Analysing and improving your workflows and tools. I guide complex migrations — for example from local email systems to Microsoft 365 — and raise productivity through targeted technical changes.
Reply within 24 hours — usually the same day.
Yes. I take care of workstations, printers, user accounts and Microsoft 365 — one steady point of contact for everything.
Usually the same day. A lot is solved by remote support in minutes.
No. You call me when you need to or arrange ongoing support.
Yes. As a qualified PC support technician I build and upgrade PCs and set up Windows devices ready to go.
Yes. Device setup, Microsoft 365 account, access rights — everything ready on day one.
Yes. I tell you which devices are worth it for your needs — and set them up ready to go.
Usually not. I solve most matters by remote support. Where it does need to be on site, I take care of it; for jobs in Switzerland, my partner firm ctrl-alt.ch handles that.
Yes. From IT architecture and investment planning to guiding complex projects — hands-on and vendor-neutral.
Yes. I move data and systems safely to new platforms — for example from local email systems to Microsoft 365.
Transparent, either by time or as a fixed price. After the free initial consultation you get a clear quote.
Stable UniFi networks, Wi-Fi, firewalls and secure VPN access — UEWA-certified.
Modern, fast websites — mobile-first, with a clear structure and a focus on enquiries.
Start a project
Tell me briefly what you have in mind. I’ll reply personally — usually the same day, and within 24 hours at the latest.
Choose the area that fits best — it moves on automatically.
Your enquiry is on its way — I’ll be in touch personally, usually the same day.
