IT Support & Consulting
Quick help, Windows devices, Microsoft 365 and technical advice: personal and fast.
- Support & remote access
- Hardware & PC support
- Device setup
- Updates & maintenance
- Consulting & advice
Services
Four areas, one point of contact. Clear, reliable and tailored entirely to your everyday work.
Quick help, Windows devices, Microsoft 365 and technical advice: personal and fast.
Stable UniFi networks, Wi-Fi, firewalls and secure VPN access. UEWA-certified.
Modern, fast websites: mobile-first, with a clear structure and a focus on enquiries.
Understanding your workflows and improving them with tailor-made tools instead of off-the-shelf software.
Situations
Most enquiries don’t start with a service, they start with something that’s annoying you. Yours may well be here, and the answer is right next to it.
Usually it’s three or four small things at once: too little memory, a full drive, programs that start up in the background. I take a look by remote support and tell you what it is, and whether a repair is worth it or a new device works out cheaper.
See IT Support & ConsultingThat’s routine, as long as I know in good time. Set up the device, create the Microsoft 365 account, grant access, move mail and files across. Give me a few days’ notice and everything is in place on their first day.
See IT Support & ConsultingNearly always it’s placement or a crowded radio channel, rarely a faulty device. I check the coverage and see where it breaks off. Often one extra access point in the right spot is enough, not a new network.
See Networks & Wi-FiThis needs no improvising: a VPN on the firewall, clean user accounts, and your laptop behaves at home just as it does at the office. I set it up cleanly. All you notice is that it works.
See Networks & Wi-FiThen the first question is: rework it or rebuild it? If the content still holds up and only the technology is old, reworking is often worth it. I’ll look at the existing site and tell you honestly which gets you further.
See WebsitesThat’s the classic case for a small tool of your own, though sometimes it’s enough to make two existing programs talk to each other. First I look at how you work. Only then do we talk about software.
See Digital systemsFrom a single source
New Wi-Fi sounds like a network job. If a program then starts hanging, it was a support and a workflow job as well. That’s exactly where three separate suppliers get expensive: each sees their part, nobody sees the whole, and you do the coordinating.
With me it’s one point of contact for all four areas. I see what connects. And I’ll also tell you when something isn’t necessary.
No. Tell me what’s bothering you; sorting it into an area is my job. Often it turns out during the conversation that the cause lies somewhere other than expected.
Yes. This isn’t about replacing anyone. Whatever your current partner does well stays as it is. I take on the part that’s open.
Yes. Planning, configuration, installation and support sit with me. For jobs in Switzerland, my partner firm ctrl-alt.ch handles configuration and on-site installation.
Nothing. Around 30 minutes, by phone or video call. Afterwards you’ll know what needs doing, even if you end up giving the work to someone else.
You decide how we start.
A free initial consultation by phone or video call. No obligation, around 30 minutes.
Book a consultationFour short questions, done in 60 seconds. A personal reply, usually the same day.
Start the project questionnaire