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Services

Everything for your IT, from a single source.

Four areas, one point of contact. Clear, reliable and tailored entirely to your everyday work.

IT Support & Consulting

Quick help, Windows devices, Microsoft 365 and technical advice: personal and fast.

  • Support & remote access
  • Hardware & PC support
  • Device setup
  • Updates & maintenance
  • Consulting & advice
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Networks & Wi-Fi

Stable UniFi networks, Wi-Fi, firewalls and secure VPN access. UEWA-certified.

  • UniFi planning (UEWA-certified)
  • Wi-Fi planning
  • Firewall & router
  • VPN & remote working
  • Separated networks
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Websites

Modern, fast websites: mobile-first, with a clear structure and a focus on enquiries.

  • Web design
  • Mobile-first & fast
  • Findability (SEO)
  • Contact & enquiries
  • Hosting & maintenance
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Digital systems

Understanding your workflows and improving them with tailor-made tools instead of off-the-shelf software.

  • Process analysis
  • Process consulting
  • Tailor-made tools
  • Built to fit
  • Documented & extensible
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Situations

Does anyof this sound familiar?

Most enquiries don’t start with a service, they start with something that’s annoying you. Yours may well be here, and the answer is right next to it.

“The computer has become slow and nobody knows why.”

Usually it’s three or four small things at once: too little memory, a full drive, programs that start up in the background. I take a look by remote support and tell you what it is, and whether a repair is worth it or a new device works out cheaper.

See IT Support & Consulting
“Someone new starts on Monday and needs everything: device, account, access.”

That’s routine, as long as I know in good time. Set up the device, create the Microsoft 365 account, grant access, move mail and files across. Give me a few days’ notice and everything is in place on their first day.

See IT Support & Consulting
“The Wi-Fi keeps dropping in the back office.”

Nearly always it’s placement or a crowded radio channel, rarely a faulty device. I check the coverage and see where it breaks off. Often one extra access point in the right spot is enough, not a new network.

See Networks & Wi-Fi
“I’d like to work from home, but securely.”

This needs no improvising: a VPN on the firewall, clean user accounts, and your laptop behaves at home just as it does at the office. I set it up cleanly. All you notice is that it works.

See Networks & Wi-Fi
“Our website is from 2014 and unusable on a phone.”

Then the first question is: rework it or rebuild it? If the content still holds up and only the technology is old, reworking is often worth it. I’ll look at the existing site and tell you honestly which gets you further.

See Websites
“We type the same data into three different lists.”

That’s the classic case for a small tool of your own, though sometimes it’s enough to make two existing programs talk to each other. First I look at how you work. Only then do we talk about software.

See Digital systems

From a single source

Usually it’s more than one

New Wi-Fi sounds like a network job. If a program then starts hanging, it was a support and a workflow job as well. That’s exactly where three separate suppliers get expensive: each sees their part, nobody sees the whole, and you do the coordinating.

With me it’s one point of contact for all four areas. I see what connects. And I’ll also tell you when something isn’t necessary.

IT Support & Consulting Networks & Wi-Fi Websites Digital systems

Questions that don’t belong to any single area

Do I have to decide on an area first?

No. Tell me what’s bothering you; sorting it into an area is my job. Often it turns out during the conversation that the cause lies somewhere other than expected.

Do you work alongside my existing IT provider?

Yes. This isn’t about replacing anyone. Whatever your current partner does well stays as it is. I take on the part that’s open.

Does that work for networks too?

Yes. Planning, configuration, installation and support sit with me. For jobs in Switzerland, my partner firm ctrl-alt.ch handles configuration and on-site installation.

What does an initial consultation cost?

Nothing. Around 30 minutes, by phone or video call. Afterwards you’ll know what needs doing, even if you end up giving the work to someone else.

Tell me where things get stuck.

You decide how we start.

Prefer to talk

A free initial consultation by phone or video call. No obligation, around 30 minutes.

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Prefer to write

Four short questions, done in 60 seconds. A personal reply, usually the same day.

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